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About the Client
Arch Capital Group Ltd. writes insurance, reinsurance and mortgage insurance on a worldwide basis. Arch was set up in 2001 and has evolved into a leading speciality insurer and reinsurer.
Office Interior Design Brief
Following Arch’s purchase of Axiom, an insurance company based in Coxheath, we were contacted to undertake the design and fit out at a new office location. Based in Hermitage Business Park in Maidstone, the new office required the creation of a waiting area, two meeting rooms, an open plan workspace, a breakout space and a director’s office. Furthermore, our office interior designers were required to space plan the premises for future growth.
Through working with an established office fit out company in Rap Interiors, Arch now has a modern and practical office space suitable for both present and future operations. Our commitment, efficiency and expertise also ensured the project was completed within the designated programme.

Waiting Area
As Arch has a uniform design across most of its offices, our remit was to continue this at the new location. With this in mind, we introduced Arch’s familiar stainless steel logo to the reception area. Additionally, we introduced faux leather tub chairs and a concrete laminate table with pin feature legs.

Meeting Area
Another part of Arch’s remit was to create an informal seating area for ad-hoc meetings. In order to achieve this, we furnished a corner of the office with stalls and another concrete laminate table. The stalls, characterised by a modern geometric design, are from the “Honeycomb” range by Camira Fabrics.

Office Workspace
For the workspace interior design, we carried over more features from Arch’s offices in America. These included ergonomic “Humanscale” task chairs, which offer a high level of freedom and comfort to employees. Other key features of the Workspace design include durable shared desks with monitor arms and a newly laid textured carpet by Desso called “Jeans”.

Breakout Area
We introduced a number of features to the breakout area space to ensure it was inviting and hospitable for staff. These included comfortable dining furniture, a tea point with internal refrigeration and a state of the art coffee machine. Additionally, we implemented two bins – one for recycling and one for general waste – to promote an eco-friendly working environment.
Services
A Word with Tabitha Lee, Arch Vice President (Global Real Estate and Facilities)
What attracted you to Rap Interiors?
You are a very friendly team. You’re willing to work with us and as much as I’ve done this in the US I’ve never done it in the UK before so I’ve learned a lot. I’m also the type of person who prefers a team that works, and I feel that Rap Interiors is an example of a team that works. And because of Otis!
What made you choose Rap Interiors over other contractors?
You can work with a lot of architectural firms and you’ll say that’s not really Arch’s brand; then they will bring back several things that are still not Arch’s brand!
When you provide Sarah [Rap Interiors Designer] with some direction she gets it. And then she takes that and provides, for instance, the chair. She knows what’s available and then she presents it.
What was your remit for the design?
Although we wouldn’t want to use the same elements in every office space we just want the same Arch look and feel. While we like to have certain stuff as a standard like the conference desks, we still like each space to have its own character and to be a bit different.
Did Rap Interiors fulfil your expectations?
The progress of the construction went well and everything was on time and with good direction. The patience from Sarah was beneficial and the response time was good from Rap Interiors too.
What was your favourite part of the project?
My favourite part of the whole process is the night before you move in when everything is in tip top shape. I just love sitting and taking it all in and really appreciating the work that we’ve all done and the hours we’ve put in to the design.
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Are You Thinking About an Office Refurbishment?
If this case study has inspired you to make changes to your space, then Rap Interiors can help. With over thirty years of experience, we have established ourselves as one of the UK’s leading office fit out companies. We offer free design consultations and site surveys to all new clients, so get in touch with our friendly team today to start your project journey. email refurb@rapinteriors.co.uk or call 0333 600 1234.