According to a recent survey, 44% of coworking spaces find it challenging to gain new members. Given this statistic (and the growing competition), it’s important to optimise your coworking office space design so it meets the demands of freelancers and small businesses.
But what exactly are the demands of prospective members? What can you do to the coworking space in order to entice them? In this blog article, we answer those questions and give some great design examples along the way.
By the end, you’ll feel confident your workspace interiors will attract and retain members. Who knows, you may even need to expand!
Recent research showed that 59% of employees prefer 24/7 access to their coworking space. This is because many of those who prefer coworking don’t work traditional office hours.
With 24/7 access being important to many members, consider investing in a visitor management system so they can check in during unsocial hours. For example, the VPOD kiosk alerts hosts when guests have signed in and can monitor activity.
The other benefit of this is that a digital kiosk can reduce operational costs during these times. Just make sure you encourage people to turn off the lights when they leave, otherwise you’ll ramp up the electricity bill.
When developing your coworking space design, think about how you can help members to generate more work. The more business opportunities they have, the likelier it is they will renew their memberships.
One way to help members attract clients is to run a “member spotlight evening” where they can demonstrate their expertise to outside guests. Here are some design ideas that will help to facilitate this:
Don’t forget, hosting events like these provides opportunity to showcase your space to small businesses. This could result in lucrative long-term memberships, making the investment worthwhile.
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Semi private office desk in coworking office design.
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Glazed fronted private office with terracotta walls.
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Cubicle style office pod provide semi private workspace.
According to Clutch, 47% of coworking employees say distractions and noise are a challenge in their coworking space. Clearly, this suggests coworking hosts need to do more to help members concentrate.
So, what can be done? Here are some popular ideas:
Further to individuals, you can attract small businesses by offering private offices that house teams. For an extra incentive, allow them to customise the space so it feels like their own.
This may include be branded glass manifestation and wall prints, biophilic elements like plants and living walls, and even flooring to match the unique décor.
64% of individuals say they get additional freelance projects from the connections they make in these spaces. This is of course good for the coworking provider, as successful freelancers will stay members for longer.
With this in mind, it’s important to think about how you will encourage interaction between members. One way to do this is to put on member-only events, such as a breakfasts and evening drinks.
As in the examples above, a great way to encourage interaction is to offer inviting breakout facilities that will entice people to sit and chat. This may be daunting for some at first, but with some sweet breakfast treats displayed on a large table, they’ll undoubtedly be tempted!
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Upholstered office booth for collaboration and quiet work zone.
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Meeting booths in school refurbishment project in London.
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Coworking office design with hot desking system and collaborative work stations.
Most coworking spaces aren’t as rigid as standard workspaces made up of banks of desks. Naturally, they are more agile, giving them a hospitality-like setup (more on this later) that’s appealing to coworkers.
The greater level of choice may be seen as an additional perk that other coworking spaces or offices don’t offer.
Here are some flexible coworking space design ideas:
For a really flexible approach, consider investing in portable power. As seen at the recent Workspace Design Show, products like those supplied by OE allow office workers to work in any setting.
Related: 10 Coworking Office Furniture Ideas to Attract Guests
94% of members say that their coworking provider offers in-office perks like snacks and coffee. You don’t want to be one of the 6%, so invest in facilities where employees can grab a treat.
This can be as simple as a storage unit stacked with goodies plus a fridge for chilled food and drinks. This is a great way to add another revenue streams while giving members another reason to join.
These days, you can buy small self-serve checkouts too, giving members the freedom to snack at will. Just remember to do a stock count at the end of the month!
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Office zoom booths at London office fit out project.
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Private one person Zoom booth for office refurbishment design.
Phone chats and online meetings take place all the time in coworking spaces. Therefore, it’s essential to provide enough places where members can escape the open workspace.
Consider these options:
While many of the ideas here have been about directly attracting new guests, this is more of a minimum requirement for a coworking office space design. The last thing you want is for a member to miss an important call, so make sure you have ample phone and meeting spaces.
When designing your co-working space, consider how it will help customers achieve an aspirational identity. This means providing more than a desk and chair, but a scheme that suggests your space offers a way of life.
Starbucks did just this when it opened its doors to the public, as discussed by marketing guru Donald Miller in Building a StoryBrand:
“Starbucks exploded by not just offering a cup of coffee but by giving them a comfortable, sophisticated environment in which to relax. Starbucks was delivering more than just coffee; they were delivering a sense of sophistication and enthusiasm about life.”
Here are some trending ideas:
So, when creating your design scheme, think about customer psychology. Can you help to deliver a sense of enthusiasm about life too?
As we’ve mentioned, you should encourage social activity so members can expand their network and generate more work. It is vital that members are generating a regular income for the benefit of your business, so here are some ideas to help them build connections:
According to research, more people than ever are listening to podcasts, with 71% of UK people tuning in. With such explosive growth, many businesses are taking advantage by hosting their own shows.
For coworking hosts, one economical idea is to create a meeting room that also functions as a podcasting zone. This could include a cool backdrop like a living wall, decorative acoustic panels to absorb noise, and a shared table.
Even better, you could invest in podcasting equipment like mics and headphones. That could represent a small investment for a great return if you entice new members.
As you can see, there are plenty of ways to entice people into your coworking space. From creating an aspirational workspace design scheme to building your own snack bar, all of your choices will ultimately impact your bottom line.
Before you start brainstorming, here is a summary of the ideas:
Once you’ve defined your vision, don’t forget to seek help from a professional coworking space design company. They’ll be able to optimise your facility to maximise the space and your profit!
Rap Interiors is an experienced office fit out company with a track record of delivering vibrant, financially rewarding workspace designs. With a team of knowledgeable design and build experts, we can create a space that will help your coworking space to thrive.
To book a consultation, please call 0333 600 1234 or fill out the enquiry form below.